GettSecure policies
Liability & Dispute Proof Matrix
How vehicle-condition and liability disputes are checked against the pre-drive photo-inspection record captured for each transit.
Last updated: September 26, 2026
The unalterable verification evidence shield
The platform adjudicates all vehicle asset property disputes strictly via unalterable visual data arrays captured directly within the application workflow. To eliminate fraudulent or pre-existing damage claims, no vehicle shifts under our B2B commercial logistics or premium B2C channels until the operator executes a comprehensive, mandatory 31-photo pre-drive inspection SOP. This visual audit covers 5 distinct accordion panels — instrument clusters, wheels/rims, exterior body profiles, glass/lights, and interior layers — locked seamlessly via a digital signature canvas to a unique alphanumeric job ID.
Timeline checkpoint boundaries & custody termination
B2B workshop executives and retail car owners must audit their vehicle assets immediately upon delivery. The structural custody contract terminates the exact millisecond the user enters the 6-digit dynamic verification handshake code and the Driving Partner marks the journey state as "Asset Delivered" on the network tracker. No exterior panel scratch, stone chip, alloy rim dent, or interior cleanliness claim is valid or legally binding after this transaction checkpoint is executed.
Damage claims during a trip
If the 31-photo pre-trip accordion grid proves that structural or aesthetic vehicle damage occurred while the asset was enroute under an active driver matching assignment, the complete inspection record is shared with the vehicle owner and our support team reviews the claim. We are finalising a transit-damage insurance programme with insurance partners; once it is in force, verified claims will be processed under its terms and this policy will be updated. For all claims auditing, contact the command support desk: support@gettsecure.com.

